Booking Terms & Conditions
Brunch (Caribbean Tapas Brunch)
What it includes: A lively Sunday Caribbean Tapas Brunch featuring a variety of small-plate Caribbean dishes. Optional Bottomless Brunch drinks (e.g. rum punch or prosecco) are available for a 90-minute period, with last drink orders towards the end of the session.
Who it’s for: Ideal for friends, families, and anyone looking to kickstart their Sunday with great food, upbeat music, and island vibes in a relaxed daytime setting.
Party size: Bookings from 2 up to around 6 guests are typical. Solo diners are welcome too. For groups larger than 6, please see Restaurant Group Booking terms (advance notice and special arrangements may be required).
Booking rules: Brunch is served on Sundays (typically late morning until mid-afternoon). We highly recommend booking in advance, as walk-in availability during brunch hours can be very limited. If you opt for the Bottomless Brunch add-on, all guests at the table may be required to participate for logistical reasons.
Arrival expectations: Please arrive on time for your brunch reservation. We’ll seat your party as soon as everyone is present. If you’re running late, call ahead to let us know – we can hold the table a bit longer if possible.
Food service timing: Tapas dishes will start coming out shortly after you’re seated and orders are taken. Service is continuous (rather than all at once) to let you enjoy a leisurely brunch. Last food orders are usually about 30 minutes before brunch ends, so arriving late may limit your menu options.
Payment requirements: A deposit may be required for brunch bookings during peak demand (see terms below). The Bottomless Brunch option, if selected, might require pre-payment or will be added as a fixed price per person on your bill. All deposits or prepayments will be deducted from your final bill.
Lateness/no-show consequences: If you arrive significantly late without notice or do not show up, you risk losing your table and any deposit paid (see Terms & Conditions below for details).
Bottomless Brunch – Terms & Conditions
Deposits: For busy brunch days, especially for larger parties, we require a deposit (usually £5–£10 per person) to secure your booking. This deposit will be deducted from your final bill when you dine. If you cancel late or don’t show, the deposit is non-refundable.
Bottomless drinks rules: If you’ve opted for a Bottomless Brunch, the free-flow period is 90 minutes maximum. Only one drink per guest at a time; new drinks are served once your glass is empty. Management reserves the right to stop alcohol service if any guest appears overly intoxicated or disruptive – we want everyone to have fun safely.
Table holding policy: We hold brunch tables for up to 15 minutes past your reservation time. If you’re later than that without prior notice, we may release your table to other guests (for example, arriving 25 minutes late on a busy Sunday may mean your table is given away). Arriving late will also shorten your remaining dining time, as we cannot extend the brunch session end time.
Late arrivals and no-shows: If you’re running late, please call us – we’ll do our best to accommodate, but after 15–20 minutes we cannot guarantee your table. No-shows or cancellations with less than 24 hours’ notice will forfeit their deposit. Repeated no-shows may result in future bookings being declined at the manager’s discretion.
Group size changes: If your group size changes, please inform us at least 24–48 hours in advance. Reductions in party size with less than 48 hours’ notice may lose the per-person deposit for absent guests (since we’ve prepared food and held space for them). If you arrive with more people than booked, we will try but cannot guarantee seating for extra guests without notice.
General conduct: Only food and drink purchased on-site may be consumed. All guests should order from the brunch menu (if you’re only interested in drinks, please book under “Just Drinks” instead). We reserve the right to refuse service or entry to anyone who is excessively disruptive, intoxicated, or not respecting our staff and other guests.
Dinner + Concert (Saturday Dinner & Live Music)
What it includes: A special Saturday evening experience combining a Caribbean dinner with a live concert or musical performance. Typically this booking includes a set menu or prix-fixe dinner (often 2 or 3 courses) and reserved seating for the live show. The entertainment could range from live reggae, soca, or jazz bands to DJs or featured artists, creating a high-energy night.
Who it’s for: Perfect for couples on a date night, groups of friends celebrating, or music lovers who want a great meal with live entertainment. Guests must be 18+ after a certain hour if the concert runs late into the night (under-18s may dine earlier in the evening but might not be permitted during the late-night concert portion).
Party size: 2–6 guests per booking is typical for Dinner + Concert. Larger groups can be accommodated by special request, but may be split across tables or managed as a Group Booking with a set menu. Solo attendees are welcome too – music is for everyone! – but a minimum spend or ticket fee might apply for single seats.
Booking rules: Advance booking is essential for Dinner + Concert nights, as seating is limited and these events often sell out. You may be required to pre-pay for the set menu and show ticket as a package, or pay a per-person deposit to hold your spot. We will provide a start time for dinner – usually dinner service begins a couple of hours before the concert – and an approximate start time for the live music.
Arrival expectations: We ask that you arrive on time (or even 10–15 minutes early) for Dinner + Concert bookings. This ensures you have time to be seated and enjoy your first course before the performance starts. If you arrive late, courses may be served in quicker succession or you might miss part of the concert. Very late arrivals (e.g. arriving after the concert has begun) might not be admitted, so as not to disturb other guests.
Food service timing: All guests for Dinner + Concert are generally seated at a fixed start time (e.g. 7:00 PM seating for an 8:30 PM show). Dinner courses will be timed so that service is mostly completed by the time the performance begins. Once the concert starts, remaining dishes (dessert, etc.) will be served quietly. We aim to finish main course service before showtime.
Payment requirements: A deposit or full pre-payment is required for Dinner + Concert bookings. Often a set-price ticket (which includes your meal and entertainment) must be purchased in advance. Deposits (if taken) are deducted from your bill; full prepayments cover your food and the concert entry. A discretionary service charge (around 10%) may be added for larger parties.
Lateness/no-show consequences: Because this is a time-specific event, late arrival or no-show has strict consequences: you may lose your table, and payments/deposits will be forfeited if you miss the dinner or arrive too late. See terms below for details.
Dinner + Concert – Terms & Conditions
Prepayment & deposits: Dinner + Concert events may require advance ticket purchase. Where a deposit is taken instead, it will usually be £10 per person to secure the booking. Full payment or deposits must be paid by the stated deadline (usually at least 24–48 hours before the event). Failure to pay the deposit by the due date may result in your booking being cancelled.
Cancellation policy: Due to high demand and the cost of the event, 48 hours’ notice is required for any cancellation or significant change in numbers. Cancellations within 48 hours of the event will forfeit any deposit or prepayment made. No refunds will be given for no-shows on the night of the event.
Late arrival: Please plan to arrive on time. We will generally hold your table for up to 15 minutes after the scheduled arrival time. If you are running later, call ahead – we may be able to hold the seats a bit longer if the show hasn’t started. However, if you arrive after the performance has begun, we reserve the right to deny entry until an appropriate break, or altogether, to avoid disruption. No refunds will be issued in such cases.
During the concert: Guests are expected to remain seated (when applicable) during the performance and keep conversation to a respectful volume. Mobile phones should be silenced. We want everyone to enjoy the show – disruptive guests may be asked to leave without refund.
Group bookings for events: Large groups (more than 6) may be required to pre-order their menu in advance to ensure smooth service. If a large party is split across multiple tables due to layout, we’ll notify you in advance. All members of a group should arrive together. We may wait to seat a group until at least the majority of guests have arrived, especially if seating during dinner service – this helps us serve you efficiently without delaying the kitchen.
Table duration: Your table is yours for the night during the Dinner + Concert event. There is no fixed time limit (aside from the venue’s closing time), so you’re welcome to stay for the duration of the concert. However, once the performance and dining are concluded, we kindly ask guests to wrap up so our staff can close the venue at the designated closing time.
Miscellaneous: Outside food or drink is not allowed at the event (birthday cakes or special desserts may be allowed by prior arrangement only). If you have any accessibility needs or special requests (e.g. seating preference for viewing the stage), please inform us when booking – we will do our best to accommodate.
Restaurant Booking (Standard Lunch/Dinner Reservation)
What it includes: A standard reservation at Jerk & Sizzle for lunch or dinner service, without any special event attached. Enjoy our full à la carte menu of high-end Caribbean cuisine – from jerk classics to vegan Ital dishes – in our stylish dining room or outdoor seating (weather permitting).
Who it’s for: Anyone looking to dine with us during normal operating hours. Perfect for casual meals, family dinners, date nights, or any occasion where you want great food and atmosphere. All ages are welcome (under-18s should be accompanied by an adult in the evening).
Party size: 1 to 5 guests can book online normally. We accommodate small and medium parties at standard tables. For 6 or more guests, see Restaurant Group Booking – larger parties may need special arrangements. For very large parties or private events, please contact us directly.
Booking rules: Reservations are recommended, especially on Friday and Saturday nights when we are busiest. Walk-ins are welcome when space is available, but booking ahead guarantees your table. If you have any special requests (high chairs, wheelchair access, etc.), please mention this when booking so we can do our best to prepare.
Arrival expectations: Aim to arrive promptly for your booking. We will hold your table for a short grace period if you’re late, but during peak times we cannot hold tables for long. It’s best to call if you’re delayed. We generally will not seat incomplete parties until at least half your group has arrived, especially at busy times, to ensure timely ordering for the kitchen.
Food service timing: Standard dining times apply. Typically, we allow around 1 hour 45 minutes to 2 hours per table during busy periods. This usually gives you plenty of time to enjoy your meal. If you need to be out by a certain time (e.g. for a show), let us know – otherwise, feel free to relax. Last orders for food are about 15 minutes before kitchen closing time.
Payment requirements: For most standard bookings, no upfront payment is required. However, on Friday and Saturday evenings, or for larger parties, we do require a card capture or a £10 per person deposit to secure the booking (see Group Booking terms). Any deposit will be deducted from your bill. A discretionary service charge of 10% may be added for tables of 6 or more.
Consequences of lateness or no-show: If you’re very late or don’t show up, it can have a big impact on a small restaurant like ours. Please see below for our policies – repeated no-shows or last-minute cancellations may result in deposits being taken or bookings not being accepted in the future.
Restaurant Booking – Terms & Conditions
Table holding and lateness: We will hold your reservation for 15 minutes after your booked time. If you have not arrived or contacted us within that window, we may release the table. Especially on a packed weekend night, arriving 25 minutes late may mean your table is gone! If you arrive late and we’ve given away your table, we will do our best to seat you as soon as possible, but you may have to wait for an opening or accept an alternative seating arrangement.
Cancellation policy: We ask for at least 24 hours’ notice if you need to cancel or significantly change your reservation. You can cancel via the link in your confirmation email or by calling us. For small parties (under 6) there is generally no charge for timely cancellation. However, if you cancel on very short notice (under 24h) or fail to show up, we reserve the right to request a deposit for future bookings or charge a no-show fee (typically £5–£10 per person), especially during peak periods.
Deposits for weekends/large parties: For Friday or Saturday evening bookings, as well as any reservation of 6 or more diners, we require a £10 pp deposit at the time of booking. This deposit secures your table and will be taken off your bill when you dine. If you honor your booking, it costs you nothing extra. If you late-cancel (within 24h) or don’t show up, your deposit will be forfeited as a no-show fee. (If you need to reschedule due to an emergency, call us – we may be able to transfer your deposit to a new date at our discretion.)
Group size changes: If the number of people in your reservation changes, please give us as much notice as possible. For big reductions (e.g. you booked for 5 and only 2 arrive) without prior notice, we may charge a fee or retain deposits for the missing people. This is to cover lost revenue where we could have offered those seats to other guests. If you have extra people show up, we will accommodate them if we can, but it might not be possible at peak times (they may have to wait or we may not have space).
Dining time: During busy periods, we may politely enforce a 90-minute to 2-hour seating time for standard reservations. This ensures everyone gets a chance to dine. We will never rush you unnecessarily, but we might kindly remind you of the time if you’ve significantly exceeded your slot and other guests are waiting. If you arrive late, note that your finish time may still be the same as if you’d arrived on time (for example, a delay on your part might shorten your total dining time).
Service charge: A discretionary service charge of 10% is added to bills for tables of 6 or more. This gratuity goes to our hard-working staff, but if you prefer to tip in cash or decide service was not up to standard, you are welcome to have this charge removed – just let us know.
General terms: We reserve the right to decline a booking or ask a party to leave if guests behave inappropriately (causing a nuisance, damage, or threat to staff/guests). Outside food/drink cannot be brought in (except a celebratory cake by prior arrangement). Please inform us of any allergies on arrival – while we take care, we cannot guarantee dishes are allergen-free.
Restaurant Group Booking (Large Parties)
What it includes: A reservation for a larger gathering, typically 6 or more people, at Jerk & Sizzle. We love hosting celebrations, corporate dinners, and group outings. Group bookings can choose from the regular menu or, for very large groups, a tailored set menu or buffet may be offered to ensure smooth service.
Who it’s for: Extended families, birthday parties, work socials, hen/stag dos, or any large group that wants to dine together. If your party is extremely large (e.g. 20+ guests), you might be looking at a private hire scenario – contact us for options in that case.
Party size: Group bookings generally start at 6 guests. Our dining room can usually accommodate groups up to about 12-15 at one table (depending on layout). Parties bigger than that might be split across multiple tables next to each other. We will communicate any limitations when you book. For groups over a certain size (varies based on date and layout), we may require you to choose a set sharing menu or preorder dishes to help our kitchen.
Booking rules: All group bookings must be made in advance – we cannot typically accommodate a walk-in of 10+ people. We may send you a preorder form or set menu options if appropriate. A deposit or card authorization is required to secure large parties (details below). Final guest count should be confirmed 24-48 hours in advance. Significant no-shows or reductions on the day may incur charges.
Arrival expectations: Large parties should aim to arrive on time and together. We recommend big groups arrive 5-10 minutes early so you can be seated and settle in. We will usually wait to begin service until the majority of your group has arrived (it’s no fun for 4 people to start dinner while waiting on 6 more). If you are running late, please call – for groups, we might hold the table a bit longer if we know you’re on the way, but after a certain point it may not be possible to delay our kitchen or other reservations further.
Food service timing: With group meals, service might be slightly paced differently. For efficiency, we may ask that groups choose from a trimmed menu or have a banquet-style service. Starters might be served family-style for sharing, for example. Expect that serving a large table may take a little longer than a small table – we appreciate your patience. If you have post-dinner plans (like catching a train or show), let us know the timeline. Otherwise, groups generally have the table for the whole evening (within our opening hours).
Payment requirements: Deposits are required for group bookings. Typically, we require £5-£10 per person to secure a large table. We will collect this via a secure link or over the phone at booking. In some cases, we may just take card details and only charge if there’s a no-show (this will be clearly communicated). Large group deposits are usually non-refundable if you cancel late or don’t show (see terms below). Additionally, a discretionary service charge (10-12.5%) will be added to the final bill for groups, due to the extra work involved in large tables.
Consequences of lateness or no-show: Big groups have a big impact – an unannounced no-show of a large party is extremely challenging for us. Therefore, our policy is strict on group no-shows or significant last-minute reductions: deposits may be kept or no-show fees charged per guest. Details in terms below.
Restaurant Group Booking – Terms & Conditions
Deposit & confirmation: A deposit of £5–£10 per person is required to confirm large party bookings. Your booking is not secure until this is paid. The deposit will be deducted from your final bill on the day. We may increase the deposit amount for exceptionally large groups or for special dates (you will be informed in advance). We also require a valid contact number and email for the group lead.
Cancellation and changes: Please give at least 48 hours’ notice to cancel or substantially change a group booking. If you cancel the entire group with less than 48 hours to go, all deposits are forfeited as a late cancellation fee. If you turn up with significantly fewer people than booked without prior notice, the deposits for those missing guests will not be refunded – in other words, we will retain £X per no-show person to cover lost revenue. Minor adjustments (1-2 guests) with short notice will be handled case-by-case, but we appreciate as much notice as possible.
Pre-ordering: For groups above a certain size (usually 10+), we may require a pre-order of food a few days in advance. This helps our kitchen ensure everyone is served promptly. We will send you a menu or ordering form if needed. If a pre-order is requested and not provided in time, your menu choices may be limited or your service may be slower than normal.
Set menus: In some cases, we might offer your group a set menu or family-style sharing menu. This ensures quality and timeliness of service for large numbers. We will discuss this with you at the time of booking. Any set menu will be priced per person and we can accommodate dietary requirements if informed in advance.
Arrival and seating: We kindly ask the entire group to arrive on time. We typically wait until at least half of the group is present to seat or serve, and won’t hold the table longer than 15-20 minutes if nobody has shown up by then. (If that happens, it’s considered a no-show and the table may be given away and deposits kept.) If some guests in your group are running late but others are present, please inform our host – we will do our best to accommodate latecomers, but the kitchen might not be able to delay service for too long.
Service charge: A discretionary service charge of 10% will be added to the bill for groups of 6 or more (15% for very large parties or at special events, in some cases). This goes to our staff. You may request to remove or adjust it if you have any concerns, but we hope our service will leave you happy to reward the team.
Conduct and compliance: The group organizer is responsible for ensuring all guests are aware of these terms. Particularly for large celebratory groups, please ensure everyone behaves respectfully. Unruly or unsafe behavior (excessive drunkenness, damage to property, etc.) may result in the party being asked to leave. No confetti, glitter, or open flames (candles) are allowed without permission. If you plan to bring decorations, let us know in advance (some are okay, but nothing that could bother other diners or damage the venue).
Split bills: By default, groups will receive one combined bill. We can provide itemized info, but large groups must arrange among themselves for payment. We can split by card a few ways if needed, but a dozen separate payments at the till significantly delays closing out the table. A good approach is often appointing one person to collect cash or payments and settle in one transaction. Alternatively, ask about setting up a prepaid package.
No-show scenario: If no one from the group arrives within 20 minutes of the reserved time and we have not heard from you, it will be treated as a no-show. We will release the table and charge the deposit as a cancellation fee. We will attempt to contact the organiser in that window. Please make sure your contact details are correct.
Caribbean & English Roast (Sunday Roast Fusion)
What it includes: A special Sunday Caribbean & English Roast – a fusion of traditional English Sunday roast with Caribbean flavors. Think jerk-spiced meats alongside roast potatoes, Yorkshire puddings, rice and peas, seasonal veggies, and rich gravy – the best of both worlds! This booking covers a hearty plated roast or family-style roast platter, often with a choice of meats (including a vegetarian/vegan option) and Caribbean-inspired sides.
Who it’s for: Perfect for families, Sunday lunch gatherings, and those who love a classic roast but with a tasty twist. It’s a family-friendly affair and a great way to introduce folks to Caribbean cuisine in a familiar format. We often see multigenerational groups – from grandparents to kids – all enjoying this feast.
Party size: 2–6 is the usual range for roast bookings, but we can accommodate larger tables as a Group Booking. If you have a very large party interested in Sunday roast, let us know – we might arrange a banquet-style roast for you. Solo diners are of course also welcome to enjoy the roast.
Booking rules: Advance booking strongly recommended – our roasts are popular and we prepare a limited quantity of roast meats each Sunday. Pre-ordering your choice of meat may be requested (we’ll contact you if needed) so we know how much jerk chicken, mutton, etc. to have ready. The roast is typically available only on Sundays from around noon until mid-afternoon (or until we sell out!). Regular menu items might still be available, but the roast offering is exclusive to Sundays.
Arrival expectations: Please arrive at your scheduled time. A traditional roast is best enjoyed fresh from the oven; we time our roasting so that when you arrive, everything is at peak perfection. If you’re late, your food may be held warm for a short while, but we don’t want to compromise quality – so significant delays could mean certain items aren’t as ideal, or we have to start serving other guests to keep food at its best.
Food service timing: We aim to serve starters (if ordered) promptly and then bring out the roast mains all together for your table. There might be a short wait if a large number of roast orders are being plated at once, but we’ll inform you. Expect a comfortable, leisurely Sunday pace. We won’t rush you – Sunday roast is meant to be savored. Kitchen for roasts usually closes by mid-afternoon; dessert orders can still follow.
Payment requirements: We typically take a small deposit for Sunday roast bookings to curb no-shows due to the prep involved (for example, £5 per person). This will be knocked off your final bill. If you pre-order specific roasts (say a whole joint for a group), we may ask for a larger deposit or card guarantee. Standard service charge policy (10% for 6+ guests) applies on Sundays as well.
Lateness/no-show consequences: Late cancellations or no-shows on Sunday hurt us – we roast meats based on bookings. If you do not show up or cancel last-minute, your deposit will be retained and we might not be able to accommodate a rebooking that day. Details below.
Caribbean & English Roast – Terms & Conditions
Deposit and confirmation: A £5 per person deposit is usually required for our Sunday Roast bookings, due at the time of reservation (for large groups, £10 pp as per group policy). Your booking is confirmed only once the deposit is paid. This deposit is deducted from your bill when you dine with us. Should we need you to pre-select your roast option (beef, chicken, vegan, etc.), we will reach out ahead of time – please respond promptly to help us plan.
Cancellation policy: We ask for 24 hours’ notice for cancelling a roast booking, as we begin our prep early on Sunday mornings. If you cancel on the day or give very short notice (especially for a large roast pre-order), your deposit will be forfeited. We’re understanding of genuine emergencies – please call us if something happens last minute. We may be able to move your deposit to a future date once as a courtesy (at management’s discretion).
Late arrival: We’ll hold your table for up to 15 minutes if you’re running late. Beyond that, especially if we’re fully booked, we might have to seat other waiting guests. Also, our roasts come out of the oven on schedule – if you’re late, we might start carving to serve others while it’s hot. In practice, arriving 25+ minutes late on a Sunday could mean parts of your roast feast aren’t as fresh, or your table is given away to someone else. Please call if you’re behind schedule – communication helps us work something out.
No-show: If you do not show up at all, unfortunately your deposit is non-refundable. We reserve the right to refuse future bookings to parties who no-show without notice, as a courtesy to our hardworking kitchen (and the jerk chicken that could have been enjoyed by someone else!). Again, we value communication – a quick call or email if you can’t make it goes a long way.
Food service: All roast components are subject to availability. We cook plenty, but on rare occasions we might run out of a certain meat by late afternoon. Reservations will get priority for their chosen roast. In the unlikely event that something you pre-ordered is unavailable, we will offer an alternative or a suitable compensation. (This is another reason why showing up on time is important – late arrivals might miss out on certain menu items if they run out.)
Combining with regular menu: You are welcome to order from the regular menu on Sundays as well, but note that the roast is a special that is prepared in limited quantity. If part of your group wants roast and part wants regular menu, that’s fine – though the timing might differ slightly. We’ll usually serve starters and roasts together for the whole table to keep things coordinated.
General terms: The Sunday roast dining duration is not strictly limited, but most guests finish within 2 hours or so. Feel free to linger over dessert or a rum cocktail. Just be aware of our closing time (usually around 6–7pm on Sundays). As with all bookings, our standard house rules apply: no outside food/drink (except cakes by arrangement), respect other guests, and have a great time!
Just Drinks Booking
What it includes: A reservation for those who wish to join us just for drinks – perhaps to enjoy our selection of Caribbean rums, tropical cocktails, wines or beers – without a full meal. We’ll reserve you a spot in our bar area or at a high-top table. Note: “Just Drinks” means you won’t be dining from the main menu, though you can always add bar snacks if peckish.
Who it’s for: Guests looking for a casual, social visit – maybe it’s late evening and the kitchen is closed, or you’re meeting friends for cocktails. It’s great for smaller social groups, networking meet-ups, or a nightcap after dinner. We welcome anyone 18+ (ID may be required) for Just Drinks bookings. Under-18s are not allowed for solely drinking visits, given the nature of the booking.
Party size: 1–4 people is the typical range for Just Drinks bookings, due to limited bar seating. For groups larger than 4 who only want drinks, please contact us – we might accommodate you at off-peak times or require a minimum spend. We cannot seat very large non-dining groups during peak restaurant hours, as our space is primarily for diners.
Booking rules: Just Drinks reservations are generally available later in the evening (for example, after 8 or 9 PM) or during times when the dining room is not full with dinner service. On extremely busy nights, we may limit drink-only tables or offer you standing room at the bar. We encourage booking in advance, but walk-ins for the bar are accepted when space permits. There’s usually a time limit (e.g. 1.5–2 hours) for a Just Drinks table, especially if we have another booking for it later.
Arrival expectations: Please arrive on time. If you’re more than a few minutes late for a Just Drinks booking, it’s possible your spot at the bar could be given to someone else, especially if we have a queue. Bar space is at a premium on weekend nights.
Experience timing: If you book a Just Drinks table early in the evening (before the dinner rush is over), we might seat you in a waiting area or lounge section first, then move you to the bar once dinner service quiets down. We appreciate your understanding – our diners get priority for seating until their meals are done. Once seated for drinks, you can stay until your allotted time or closing, whichever comes first.
Payment requirements: Generally no deposit is required for 1-4 people just drinking. However, on Friday/Saturday nights we might require a small card authorization to secure a late-night drinks table, or a minimum spend commitment, simply due to high demand. If a deposit is taken, it will be deducted from your bill for drinks. Of course, all drink tabs must be settled before you leave; we may hold a card behind the bar as standard for open tabs.
Lateness/no-show consequences: If a Just Drinks booking doesn’t show up on a busy night, we won’t hold the space for long – likely 10 minutes at most. Repeated no-shows for drink reservations may lead to us not accepting future bookings from the guests. See terms for specifics.
Just Drinks – Terms & Conditions
Seating and timing: Just Drinks reservations guarantee you a spot either at the bar or a cocktail table for a set duration (typically 90 minutes). We ask that you kindly relinquish the table after your slot if informed – of course, if there’s space and you wish to stay longer, we’ll accommodate when possible. If you book consecutive time slots, that can be arranged in advance. Standing room: At very busy periods, even with a booking, you might be standing at the bar until space frees up – we’ll do our best to provide seating but cannot promise specific seats.
Lateness policy: We only hold drink reservations for 10-15 minutes since other guests are often waiting to grab a drink spot. If you’re running late, let us know, and we’ll try to keep your spot a bit longer. If you arrive excessively late without notice, you will likely find your spot given away. (Picture arriving 25 minutes late at 9:30 PM on a Saturday – chances are, someone else will be sipping a rum punch in your place!)
No-show policy: There’s typically no deposit for small drink bookings, but a no-show means another group could have joined us. Please have the courtesy to cancel via a quick call or the online system if you change your plans. If you simply don’t show up, we may flag your profile in our booking system. After two no-shows, future Just Drinks bookings might require a deposit or might not be accepted at all, at our discretion.
Minimum spend (if applicable): On occasion, we may inform you of a minimum spend for your drinks table (for example, if reserving a table of 4 at 10 PM on a Saturday, we might set a minimum spend of £15-20 per person). This will be communicated in advance. If the minimum spend is not met, we reserve the right to still charge the minimum amount. This ensures fairness, as that space could have been occupied by other guests. That said, most parties easily meet the minimum by enjoying a couple of cocktails each.
Behavior: Even though you’re not dining, you’re still in our establishment – please uphold the same decorum as restaurant guests. We expect drink-only patrons to conduct themselves responsibly. Highly intoxicated individuals will not be served (per licensing law), and any disorderly conduct may result in being asked to leave. Have fun, but keep it respectful.
Integration with dining: If you have friends dining while you only drink, note that bar tables are separate from dining tables. We generally cannot have a group occupy a dining table just to drink during peak hours. If your dinner friends join you after their meal, that’s fine, but they should settle their dining bill first. Conversely, if you decide you’d like to order food after all, let us know – if a regular table is available, we’ll transfer you, or we’ll serve you whatever nibbles are possible at the bar.
Last orders and closing time: We usually call last orders ~30 minutes before closing time (this applies to the bar as well). Please ensure you’ve ordered your final drink by then. All guests must depart by our licensing closing time. We might gently start packing up around you in the last few minutes – take the hint and consider it part of the charm of closing time! Thank you for understanding.
Note: By making a reservation with Jerk & Sizzle (including any of the above booking types), you acknowledge and agree to the relevant terms and conditions. Our goal is to provide an amazing, fun experience with genuine hospitality. These policies ensure that we can serve all our guests fairly and keep the vibes high. If you have any questions or special circumstances, just reach out – we’re happy to help. Thank you for choosing Jerk & Sizzle at Bank de Léon, Wolverhampton! 🙌🏾🌴
Need help?
Contact us at info@bankdeleon.com for questions related to terms and conditions.